If you choose to become a company family liaison representative, and unfortunately have to perform that role one day, reason number one: it will probably turn out to be the best thing you’ve ever done in your working life. Not because it’s good for your CV, or because others will witness it and think you are wonderful, but because you’ll have supported a grieving family through the darkest and most difficult days of their lives. You’ll have provided a shoulder to cry on and a practical, honest account of what’s happening at any given point. You’ll have helped to make the unbearable bearable.
