The Restrata Blog

Craig Menzies

A former Police Officer in Grampian Police (latterly Police Scotland) with a varied career spanning 30 years. A supervisor for 20 years with vast experience of managing and motivating both small operational teams and full Divisional Response and Incident Response Teams in Aberdeen. Previously worked in the Leadership and Professional Development Division of the Scottish Police College, where he both designed and delivered courses. He has well developed interpersonal skills and is an excellent communicator, skills acquired from over 15 years as a Police Hostage, Kidnap and Crisis Negotiator, including as an instructor and author in the UK and Internationally. He held the highest UK Security clearance (DV) until 2013. Since joining Restrata, Craig has delivered a number of projects on behalf of major clients, including the review and creation of emergency response plans (both onshore and offshore) for all business levels, and the design and delivery of specialist training in relation to emergency response management, kidnap and crisis intervention.
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Recent Posts

Does your Business understand the Key Aspects of Emergency Planning?

Posted by Craig Menzies on Aug 13, 2017 3:03:19 PM

In a world where threat and risk profiles are constantly changing, it has never been more important for businesses to understand the key aspects of emergency planning, and have a plan in place should the worst happen.

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3 steps to delivering better Travel Risk Management

Posted by Craig Menzies on Apr 5, 2017 5:30:55 PM

Duty of Care is a key responsibility of any organisation, and the importance is growing, with governments around the globe implementing legislation to ensure staff are kept safe, and of course the increased risks of incidents. Terrorist attacks are occurring more often, and political instability is rife in many emerging markets that are a focus for many businesses, however it is more likely that a traveller will be a victim of petty crime such as being robbed or be involved in a car or transportation accident than the victim of a terrorist attack.

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Five Reasons to become a Family Liaison Representative

Posted by Craig Menzies on Feb 28, 2017 6:08:05 PM

If you choose to become a company family liaison representative, and unfortunately have to perform that role one day, reason number one: it will probably turn out to be the best thing you’ve ever done in your working life. Not because it’s good for your CV, or because others will witness it and think you are wonderful, but because you’ll have supported a grieving family through the darkest and most difficult days of their lives. You’ll have provided a shoulder to cry on and a practical, honest account of what’s happening at any given point. You’ll have helped to make the unbearable bearable.

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The Role of Technology in Effective Incident Management

Posted by Craig Menzies on Jan 23, 2017 12:19:12 PM

In the 5th century BC, General Sun Tzu wrote in “The Art of War” that “Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat”. Given that effective Incident Management requires the formulation and application of appropriate tactics to support operational response whilst complying with strategic intent, it can reasonably be said that the fundamental principles of Incident Management have not changed in centuries.

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